COVID-19 Office Procedures

As all Arkansas dental offices reopen from a mandated two-month closure, we have new office procedures recommended by the Centers for Disease Control, the Arkansas Department of Health and the Arkansas State Board of Dental Examiners.  Please review this page to become familiar with the “new normal” which will be standard at least until the COVID-19 risk has passed.  These procedures are not optional, they are requirements that every dental office is mandated to perform for your safety as well as the safety of our staff.

When we confirm your appointment on the day prior to appointment, we will ask screening questions:

  • Have you traveled out of state to any areas that are considered COVID-19 hot spots within the last 14 days?
  • Have you had any of the following symptoms?  Fever, cough, chills, muscle pain, headache, sore throat, new loss of taste or smell
  • Have you had any contact with a person known or suspected of being infected with COVID-19 in the last 14 days?
  • Do you have any acute respiratory illness (chronic cough, cold, severe allergy symptoms, etc.)

PLEASE NOTE:  It is required that all patients wear their mask in our office.  If you did not bring your regular cloth mask, we can provide a disposable mask for you.  We ask that you wear your mask at all times until we begin treatment, and please put your mask back on after we have completed treatment.

When you arrive at our office, you will be asked similar screening questions, and your temperature will be taken using a digital/infrared thermometer which is aimed at your forehead.  We will also ask you to update your medical history so that we may discuss any changes which might affect your dental treatment.  

In our waiting room, we have spaced chairs to allow patients to socially distance for the limited time that you would be seated.  All furniture is disinfected, and all items such as magazines (which are touched by multiple patients) have been removed.  Only the patient (and caregiver if patient is a minor or elderly requiring assistance) is allowed, any others accompanying patient should wait in the car.  

When you are called back to the treatment area, we will ask you to wash your hands with soap and water just before being seated.  You will also be asked to rinse with an antimicrobial mouthwash.  The Arkansas Department of Health “Phase 1” permits our office to provide examinations, radiographs, dental hygiene and restorative dental procedures which require minimal aerosol spray.  This covers most dental procedures performed in our office, but in the case of more extensive treatment, we may recommend interim treatment until the Department of Health allows dental offices to move to Phase 2 treatment levels.  

After your treatment is completed, place your mask back on, and use the hand sanitizer before leaving our office.  If you have any questions or concerns before or during treatment, please ask any of our staff.

Thank you for your cooperation in helping us comply with these new guidelines and requirements.